Privacy Policy | Matchra: Muslim Marriage App

1. Information Matchra AI May Collect

Depending on how the service is used, Matchra AI may collect:

Account information such as your name, email address, login method, and profile credentials.
Profile information you choose to share, including age, city, preferences, interests, faith-related details, photos, and biography content.
Communications and interactions within the service, such as messages, reports, support requests, and matching activity.
Technical information such as device type, browser or app version, language, IP address, and usage events needed to operate and protect the service.

2. How Information May Be Used

Information collected through Matchra AI may be used to:

Create and manage user accounts.
Display and personalize profiles, recommendations, and matching experiences.
Support AI-powered compatibility insights and product improvements.
Respond to support requests and communicate important service updates.
Detect fraud, abuse, fake accounts, policy violations, and other harmful behavior.

3. Profile Visibility and Community Features

Matchra AI is built around introductions and profile discovery. Information placed in your profile may be visible to other users according to the product’s matching, safety, and visibility settings.

Please avoid uploading sensitive information you do not want other users to see, and only share profile details that you are comfortable making available within the service.

4. Third-Party Services

Matchra AI may rely on third-party tools and infrastructure providers for services such as authentication, analytics, cloud hosting, notifications, customer support, and platform performance.

If you sign in through a third-party provider such as Google, Matchra AI may receive basic account information permitted by that provider.

5. Data Sharing

Information may be shared only when reasonably necessary, including:

With service providers helping operate Matchra AI.
With other users as part of profile discovery, matching, or communication features.
When required to comply with applicable law, legal process, or safety obligations.
To investigate security incidents, enforce platform rules, or protect users and the service.

6. Data Retention

Matchra AI may retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain safety records.

If you request account deletion, some information may still be retained where necessary for security, fraud prevention, or legal compliance.

7. Your Choices

You may be able to:

Update or correct profile information inside the app or by contacting support.
Request help with account access, profile changes, or deletion requests.
Control certain device permissions such as notifications, camera access, or photo access through your device settings.

8. Security

Reasonable administrative, technical, and organizational measures may be used to protect personal information. However, no online platform can guarantee absolute security, so users should also take care in how they share information online.

9. Children’s Privacy

Matchra AI is intended for adults using a matrimonial service and is not designed for children. If information is believed to have been submitted by a child, contact HM Products so appropriate action can be taken.

10. Updates to This Policy

This Privacy Policy may be updated from time to time. When changes are made, the revised version will be posted on this page with an updated effective date.

11. Contact

For privacy questions, account requests, or policy concerns related to "Matchra: Muslim Marriage App", please use the details below.

App Name: Matchra: Muslim Marriage App
Developer / Legal Entity: HM Products
Contact Email: hmdata199@gmail.com
Website: https://hmproduction-c2ddf.web.app
Account owner: Hamza Mahmood